Cancellation Policy

Last updated November 7, 2026

Before you pay

If you do not submit your payment details within 30 minutes of booking, the booking is cancelled automatically and the dates are released. There is no charge. You can book again at any time.

If you want to cancel after paying

Please tell us as early as you can. The refund depends on how far ahead of your trip you cancel:

• More than [number] days before the trip starts: [refund amount or percentage].
• Between [number] and [number] days before the trip starts: [refund amount or percentage].
• Less than [number] hours before the trip starts, or if you do not show up: [refund amount or percentage].

Changing your dates or vehicle

You can ask to change your dates or vehicle, depending on availability: [explain whether there is a fee and how late a change can be made].

If we cancel

If we cancel your booking, or cannot provide your vehicle, we will offer you another vehicle for the same dates or refund everything you paid.

Weather, emergencies and events outside our control

[Explain what happens in cases such as typhoons, road closures or government restrictions.]

How to cancel

Contact us with your booking code:

• Phone: +63 996 657 1965
• Email: rjljcarrental@gmail.com

How refunds are paid

We refund to the same GCash or bank account that sent the payment, within [number] business days after we approve the refund.