Simple and clear

How booking works

From choosing your car to enjoying the ride, here is everything you need to know, step by step.

  1. 1

    Choose your car

    Browse our fleet and open the car you like to see its photos, passenger capacity and hourly rate.

    • Pick your pick-up date and time and enter how many hours you need (minimum 8 hours). Choose Airport transfer instead for a flat-price transfer.
    • Days that are fully booked are greyed out, so you only see what is available.
    • Your total price is shown right away, before you commit to anything.
  2. 2

    Enter your details

    Fill in your full name, mobile number and email address. Add your pick-up location or any special requests in the notes box.

    Your email is important, because that is where we send your booking updates.

  3. 3

    Pay by GCash or bank transfer

    After you submit your details, you get a booking code and see our GCash and bank account details with the exact amount to pay.

    • Send the payment using your GCash app or online banking.
    • Enter the reference number from your receipt.
    • You can also upload a screenshot of your receipt.
  4. 4

    We verify your payment

    Our team checks your payment and confirms your booking. This takes at least 1 hour.

    • You will get an email as soon as your booking is confirmed.
    • You can check your progress anytime in Track Booking using your booking code.
  5. 5

    Enjoy your ride

    Once your booking is confirmed, you are all set. Relax and travel in comfort with a professional driver, whether it is an airport transfer, a wedding, a business trip or a family vacation.

    After your trip, your booking is marked as completed.

Track your booking

What each status means

Your booking page shows a progress bar and updates, so you always know where things stand.

Pending

We received your booking and payment details. We are checking your payment.

Confirmed

Your payment is verified and your car is reserved for your dates.

Completed

Your trip is done. Thank you for riding with us!

Cancelled

The booking was cancelled. Contact us if you have any questions.

Be ready

What you will need

Your travel dates Pick-up location Mobile number Email address GCash or online banking

Good to know

Frequently asked questions

How long does it take to confirm my booking?

Confirmation takes at least 1 hour after you submit your payment details. We will send you an email once it is confirmed.

How do I pay?

You can pay by GCash or bank transfer. The account details are shown on the payment page right after you book. Send the exact amount, then enter your reference number.

How do I check my booking?

Open Track Booking and enter your booking code. It starts with RJ and was shown after you booked.

Can I book for several days?

Yes. Choose your pick-up date and time and enter the number of hours you need, for example 48 hours for two days. Our rates are per hour with a minimum of 8 hours, and your total is calculated for you.

What if my dates are not available?

Days that are fully booked are greyed out on the calendar. Try a different day or time, or choose another vehicle from our fleet.

Can I cancel or change my booking?

Please contact us as soon as possible with your booking code and we will help you. Our cancellation policy explains refunds and fees.

I did not receive my confirmation email. What should I do?

Check your spam or junk folder first. You can also see your booking status anytime in Track Booking, or contact us with your booking code.

Get started

Ready to book your ride?

Choose your car, pick your dates and send your payment. It only takes a few minutes.

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